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Things that don’t suck, yet anyway 2006 January 12 17:46

Posted by diamond in : Work, Random , 1 comment so far

Late xmas presentage

Posted by diamond in : Random , add a comment

When i went home for christmas, i’d bought a present for my little sister (lydia, 13) as christmas is very important to kids of that age. For the rest, i defaulted to my usual position on present buying which is: if i can think of a really good present that i can afford for the person, then i’ll buy it; if not, i won’t.

Over the holidays, my mother kept nicking my koss portapro headphones. When i asked her about it, she said they were the first headphones she’d found that she could comfortably wear while wearing glasses (which is pretty much all of her waking hours).

I had a stunningly insightful thought and ordered her a pair off ebay for christmas (though admitedly this was on about the 27th, but hey, it’s the thought that counts ,-) and told her that they’d arrive in a week or two. Last wednesday i got a call from my mother. A package from germany had arrived for her, the invoice was for the correct amount, but the contents were… distinctly un-headphone like.

The seller was german, so after putting it off for a few days, i wrote an email (with the gracious help of cjb (thanks!)) basically saying that i’d ordered $x but received $y. I was a little nervous about this, i’ve never had to send an ebay item back before, and wasn’t particularly keen about lots of hassle. Turns out i was wasting my time. I’ll summarise below the response i got:

Thanks for your mail. We apologise, warehouse must have screwed up. Correct item is in the post today. Keep the ipod cover as compensation for this error, if you don’t have an ipod you can always sell it on ebay -)

The above reply was sent 21 minutes after my original email on monday. Got a call from my mother today, headphones arrived. Dunno about you, but i’m very unsecretly delighted with the unexpectedly high level of service. Molc isn’t complaining either as he’s blagged a free ipod cover.