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Today is my last day on the support lines.  Hooray!

..in Middle-East politics, specifically the topic of the why and how the mainstream US media projects a consistenly one-sided slant on the theme, then (if you have the time, and are in the mood for a very interesting documentary on the topic), skoosh along and watch this.

Two “small” annoyances have crossed my path since the last post. In no particular order they are:

Missing money:  A payment I made from my current account to my Visa account (with a different bank) never appeared.  I confirmed with AIB that the money had left my current account, and PTSB confirmed that there had been some issues with a ‘corrupted payments file’ but that the money would appear on the Visa account shortly. A couple of days and phonecalls later, still no money.  Today I called again, and I’m told they thought the issue had been resolved, but to check my account again at 17:00 and it should be there.  I must say this whole experience does little to bolster confidence in e-banking – the thought crossed my mind: how many times have I made transfers before and never checked whether they actually went through?  I checked the first few times I used the service, but…. I’m a little scared…. Anyone had similar e-banking irregularities?  Is it actually possible for money to go permanently missing if the customer doesnt realise it’s gone?

Transport: I’ll echo what Gareth says below; public transport in Ireland really IS utterly cack.  You’d think on an All-Ireland Final day that Bus Eireann would have laid on extra busses southbound Expressway routes yesterday evening… Poor Sol stood over two hours at Newlands cross; the first bus that arrived (half an hour late) told them it was full and drove on again.

Well, it’s finally happened. I’d actually given up on it, and resigned myself to the ‘next best’ choice which was a PhD in Limerick – but I finally got me a job in the Media sector! So, my days with a certain large hard-disk manufacturer are drawing to a close. It’s been quite a long 2.5 years here – and it’s definitely, definitely time to move on.

The PhD would have been very interesting, I’d agreed on a topic and all – but it wasn’t my first choice. However I’d been trying to get into a media role for a long, long time with no success, and there’s only so much time and energy for such attempts and it was time to make tough decisions.

I heard an ad for the position with East Coast FM last Monday in my car on the way into work, called them, sent in a CV, got asked over for a chat (it’s just up the road) – went for a follow-up interview last friday, and got offered the position 🙂 The scope of the job is quite broad ( though it’s main focus is airtime ‘traffic’ – that is, liaising with clients (the advertisers) and scheduling ad airtime. And there’s some internal IT support, web designt/maintenance and production work on the side. Certainly I can’t see the role being boring. ‘Broad’ usually suits me just nicely 🙂

… at 1am on the dark fringes of the wicklow mountains… honest! Well, thats my excuse and I’m sticking with it! 😉 Lastnight Colm, Dan and Gareth came over for indian, pints, a session at the Grove bar (Willow Grove, just across the N11 from Delgany), and *cough* .. some exercise….

Was a thoroughly enjoyable evening, punctuated towards the end by some rather loud Danular swearing as we tramped down the hard shoulder of the N11 in the dark, 100 km/h honking full-headlight-bearing (and probably slightly surprised) drivers notwithstanding 🙂

nudist trampolining.

Flash and hippie haters steer clear 😉

Last weekend Sol and I took a short flight over to UKland to visit John, Gareth, Sinéad and Róisín in Bradford.  It was a thoroughly relaxed and enjoyable time, including rain, curry, music, english breakfast, a football match (Argentina’s last win before yesterday’s unfortunate loss at penalties), a visit to the beautiful history-filled city of York and an all-round great time with friends. Just what we needed to get away from it all for a couple of days 🙂


Just having a go at the Flock browser and its Blogging feature – seems pretty neat, check it out! 🙂

www.flock.com

Why, WHY must my dealings (well, thinking in particular of my last two months) with service providers / businesses leave me with the impression that there are only two kinds of people working in such enterprises: 1. Lazy, Incompetent muppets, and 2. Conniving, scheming, rip-off merchants; neither of which type care in the slightest how much the customer is being fecked around?
Between keysmiths, property developers, letting agents, landlords, mechanics, and most recently, mobile phone companies, I’ve had it up to here ———> (nts) with the lot of ’em.

The freshest example (briefly): after agreeing to cancel a contract due to inability to obtain a signal, (and after hours on the phone and days in the shop with Vodafone and O2 because each blamed the other for not getting the porting / contract cancellation details right – depending on who you believe),O2 agreed to cancel a contract without fuss or charge, within the terms of their ‘cooling off’ period. And what do we find in our postbox yesterday? “Dear Sir, [stuff]… disconnection fee of €196. ” The mind doesn’t boggle any more, it almost anticipates corporate idiocy; it just wants to ….just wants to… to….[mumblemumble] *begins collecting blunt, stabby implements*

Has something changed in Ireland? Did we have business ethics before, or has the greedy celtic tiger started eating souls? I remember a time when people sometimes tried to actually help you, or welcome your custom, or compensate you for trouble, or offered you practical, alternative solutions without first trailling you through hours of escalations, feckups and fingerpointing….
I know I’m painting the lot with the same brush, but does anyone else feel similarly aggravated at the moment?

I’ve had some stupid support requests recently, but we have a new champion, I think:

Customer: [translated from German] “Can you please tell me if a full hard disk is heavier than an empty one?”

.. any particle physicists out there want to shed some light on this? 😉

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